custom quotes

If you are looking to outfit a facility or consolidate shipping on a large order, the PurMotion team can help you with a custom quote.

 

In addition to the standard products offered on our website, we can also help you with other items such as flooring or additional equipment. If you require, we can also custom design and build equipment to custom fit your space.

 

Please call 205 533 8800 or email info@purmotion.net for assistance with your custom quote.

returns

Returns are easy. If you are not satisfied with your purchase, you have 30 days in which to return it to us for refund or exchange.

 

  • All items must include original packaging.
  • Continental US customers will be responsible for return shipping only (An exchanged item that requires shipping by freight will be subject to return shipping costs).
  • Customers outside the continental US will be responsible for shipping both ways.
  • No refunds or exchanges on closeout items. All sales of closeout items are final.

 

For large items or defective items, please call 205 533 8800 or email info@purmotion.net to ensure best service.

shipping

We do our best to get your PurMotion products in your hands as quickly and efficiently as possible. We use United Parcel Service (UPS) and the US Postal Service for shipping small packages.

 

For shipments requiring freight service, we work with numerous carriers and brokers to get you the best rate and service possible.

 

If you have any special considerations concerning shipping, please let your PurMotion representative know about them when placing your order.

warranty

Purmotion, Incorporated (PUR) will repair or replace any of the following components which are

defective as to materials or workmanship for products manufactured and sold after June 1, 2013.

 

  • 5 years – Structural Steel Framework
  • 1 year – Bearings, Ropes, Pulleys, Springs, Carabineers
  • 180 days – Webbing covered resistance bands
  • 90 days – Paint, Anodize, Chrome, Upholstery, Handgrips and other items not listed

 

The warranty period shall commence on the date item is placed in service or 90 days after customertakes delivery, whichever comes first. Notwithstanding the above, all warranties provided by PUR shall terminate upon transfer of ownership of the equipment by the original owner. PUR may require the Customer to affirm that he is the original owner of the equipment before providing warranty services. This warranty does not extend to any components which become defective due to abuse, misuse, or lack of proper maintenance or if the equipment under warranty has been modified or altered in anyway. The Customer seeking repair or replacement of defective equipment must notify PUR at the address set forth below of such defect and return the defective part to PUR at the Customer’s expense. PUR will repair or replace at their discretion and return equipment to the Customer at PUR’s expense.

 

THIS WARRANTY IS LIMITED TO REPAIR AND/OR REPLACEMENT OF DEFECTIVE EQUIPMENT. Except to the extent it is precluded from doing so in a particular state or other jurisdiction by applicable law, PUR DISCLAIMS ANY AND ALL OTHER WARRANTIES WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

Moreover, if any damage or defect is caused by the transport carrier, such claims must be filed with the carrier at the time of delivery. PUR DISCLAIMS ANY AND ALL RESPONSIBILITY FOR SUCH DAMAGE OR DEFECT. NO DEALER, EMPLOYEE, SALES REPRESENTATIVE OR AGENT HAS ANY AUTHORITY TO MAKE ANY WARRANTIES OR REPRESENTATIONS CONCERNING PUR EQUIPMENT BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OTHER OFFICIAL PUR LITERATURE: AND PUR DISCLAIMS ALL RESPONSIBILITY FOR ANY SUCH UNAUTHORIZED WARRANTIES OR REPRESENTATIONS.

 

Individuals purchasing PUR equipment in California for personal, family or household purposes has the right to have defective equipment serviced or repaired during the warranty period. The warranty period will be extended for the number of whole days that the equipment is out of the buyer’s hands for warranty repairs. If a defect exists within the warranty period, the warranty will not expire until thev defect has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the defect and the buyer.

 

Provide notice of warranty request to:

 

Purmotion, Inc.

Warranty Request

211 Applegate Trace

Pelham, AL 35124

 

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PurMotion, Inc.

211 Applegate Trace

Pelham, AL 35124

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